None look like they are sold in italy based on the last two letters of the model number. There should be a different product number identifying your exact model PC because the 2Z8E3AV product number has many different model notebooks under that number. Since you have to use another PC to create the recovery media with, you will need to enter your notebook's product number in the tool's search window to create the recovery media with. HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support You will need a 32 GB USB flash drive and another PC running W7 or newer to create the recovery media with. Here is an info link for how to use the utility. If your notebook came with Windows from HP, it may be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W11, the drivers and the software that originally came with the notebook. what could have happened? how could i solve? Will it be a hd problem even if linux systems install without problems? Thank you Ok now I'm back to ubuntu which installs without problems. I format everything with gparted I reset the bios and uefi keys to default and try again.
I call hp since I'm under warranty, they send me two different drivers but still nothing sees them but says they are not compatible. In the past I had already done a format from scratch and installed windows 10 and there had never been any problems. I also tried with windows 10 and same problem. Now when I tried to install windows 11 from scratch, the installer crashes because it doesn't have the nvme controller drivers and this is strange since it comes out of the factory with this operating system natively. To use the PC I first installed Fedora and then Ubuntu and without any problems. Hi everyone, I recently had to format my pc because the windows 11 upgrade got corrupted and the system wouldn't boot anymore. Business PCs, Workstations and Point of Sale Systems.
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Notebook Hardware and Upgrade Questions.
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